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EVERY WAGER YOU PLACE EARNS YOU REWARDS, AND IT'S FREE TO SIGN UP!
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SIGN UP TO GET YOUR CARD TODAY at 1st or 2nd Floor Information Centers or Paddock Host/Hostess Desk.
Open all live greyhound performances (11am-4pm matinees / 5-10pm evenings) |
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TO CHECK POINTS / GET COUPONS - Just Visit …The Self-Service Players Club Rewards Kiosks located at: South End of lst & 2nd Floor, in The Paddock Restaurant , or at the Information Centers during live racing. |
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SWIPE PLAYER REWARDS CLUB CARD at any mutuel window each time you wager. Your points will be credited by the next morning. |
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For more information contact our Guest Services Supervisor, David Collucci 683-2222, Ext. 608 or the Publicity Office ext. 125. |
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Players Club Rewards Frequently Asked Questions (FAQ's) |
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Q: How do I join PBKC's Player Club Rewards (PCR)? Is it free?
A: PCR membership is free. Pick up a Registration form at the track and fill it out. You can sign up any day at the Information Centers on the 1 st & 2 nd Floor and in the Paddock - during live racing at Palm Beach Kennel Club. |
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Q: How does the PCR work?
A: Once enrolled, you'll receive you PCR card. This is your passport to club benefits. Swipe your card at Teller windows or Self-Serve machine every time you wager. At the Self-Serve, you will need to insert a bet voucher before you swipe. You will see a “welcome player” once you've swiped properly.
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Q: How do I know how many points I've earned?
A: You may check your points at the Information Centers on the lst and 2 nd Floor. You can also check at the Self-Serve Kiosks at the south-end each floor and in the Paddock Restaurant. |
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Q: When are my points credited to my account?
A: All points for the day's wagering will be credited by the next morning. |
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Q: How do I redeem my points?
A: You may redeem your points and select a reward at the Information Centers or Self-Serve Kiosks. Information Centers are staffed during live performances. Self-Serve Kiosks can be used anytime. Coupons will be printed for your reward of choice. |
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Q: What if my card is lost or stolen?
A: Please stop by the Information Centers to receive a new card. Your accumulated points and any privileges will be transferred to your new account. Your old card will be deactivated. |
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Q: Does using the card slow down the wagering process?
A: No, it only takes a second to swipe the card and automatically record your wagers. |
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Q: What if I lose a Reward coupon?
A: Just visit the Information Centers and staff will cancel the lost comp and re-issue a new coupon. |
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Q: What if I have a problem or dispute with points, comps, etc.?
A: If the Information staff cannot answer your question- you should ask for the Publicity Manager on Duty or visit the Publicity Office on the lst floor. |